Order and Fulfilment
Our fully trained Staff are here to make the installation of your WindowSkins® as simple and unobtrusive as possible. With evening and weekend appointments, we can work around your busy lifestyle. We will put in the time and effort, so you don’t have to.
1. You contact us requesting a personalised quotation. We arrange an appointment to come to your home and survey your windows.
2. Having completed a survey, we then provide you with a firm price for the purchase, manufacture and installation of your made-to-measure WindowSkins®
3. Upon your confirmation and payment of an initial 30% deposit, we begin processing your order. We aim to complete installation in only 3 weeks.
4. At a time of your convenience, our Fitters will come to your home and install your new WindowSkins®. Upon completion, our Fitter will take the payment of the outstanding balance
And it’s really that simple, to warmer winter days…
Our Commitment to your comfort
We are committed to ensuring you have the best possible experience before, during and after the installation of your new WindowSkins®. That’s why we will always ensure the following best practice and after-sales service are adhered to for each and every client.
- Indoor shoe coverings worn in your home
- Furniture and Soft Furnishings moved or tied back when required
- Our fully Insured Fitters ensure you and your home remain protected in the unlikely event of any accidental damage
- “Clean Working” Ethos – you won’t even know we’ve been there
- Copy of Job Completion Checklist handed to customer
- 30-Day Satisfaction Money-Back Guarantee **
- 3 Year Comprehensive Repair or Replace Warrantee **
- Care Kit Includes Care Guide, Microfibre Cloth and Venting Arms
- Complementary “Year One” Summer Storage Solution (Spring Collection and Autumn Re-Fit) included **
To see what else WindowSkins® can bring to you and your home, take a look at our Benefits & Features page